| If you are unable to make any booking or for clarifications on rates, booking, availability please contact us on phone 514-926 3333 or by email inntourist@sympatico.ca.
RATES:
The room rates are different during the week-day, week-end and during the Festival Season in summer besides at times during the high season there is minimum stay requirement, please find out by calling us. They are:
weekdays: CAD 90.00 plus taxes per night for 2 people
week-ends: CAD 99.00 plus taxes per night for 2 people
Festival time: Between CAD145.00 to CAD285.00 per night plus taxes for 2 people. Hostel inn tourist reserves the right to change the rates or alter any or all terms and conditions mentioned herein at anytime without any notice to anyone whosoever and shall not be held liable or responsible to anyone.
TERMS AND CONDITIONS FOR GRAND PRIX RACE BOOKINGS
Minimum stay requirement during the entire year is two (2) nights. And during festival days minimum 3-4 nights, during Grand Prix Race (June), Jazz Festival (June / July) and Canada Day week-end July ist to 4th etc. Payment for above season must be made in full 100% at the time of booking or else booking shall not be made, even if it is booked through any internet booking agencies, that booking would be cancelled. To avoid cancellation charges please read below the cancellation policy for special occasions / festival times and also for days other than special occassions:
CANCELLATION POLCIY FOR SPECIAL OCCASSIONS MENTIONED ABOVE:
Once the booking is made 10% of the total amount is NON-REFUNDABLE any time, even immediately after the booking is made. So, please be careful and read the contents carefully
If the booking is cancelled for whatever reasons with a 30 days written notice period prior to arrival date, one full night charge plus taxes is NON-REFUNDABLE.
If the booking is cancelled for whatever reasons with a 15 days written notice period prior to arrival date, 50% of the total amount recovered is NON-REFUNDABLE.
This is very IMPORTANT. If a booking is made in the month of June or 10 days before the Grand Prix Race or the arrival date of the guests, this availability may be due to the result of an earlier cancellation and, if the room is being re-rented at special rates i.e., for less than CAD 285.00 per night plus taxes or the minimum stay requirement is reduced from 5 nights to 3 or 4 nights as per agreement or whatsoever and when the customer is informed of the discounts and reductions in rates and the minium nights stay requirements etc., then it is all the more important that they must note that they are getting a very special deal at reduced rates, so once they agree and after they have provided their credit card details to us on telephone for security reasons and also re-confirm their booking through an email, an agreement is made and after that for any reasons whatsoever IF they decide to cancel the booking, there shall be NO REFUND whatsover.
JAZZ FESTIVAL:
Every year in the month of June / July this festival takes place. Minimum stay during the Jazz Festival is 4 nights. The cancellation policy for this festival is same as above (for Grand Prix Race).
CHRISTMAS AND NEW YEAR:
Terms and conditions, cancellation policy same as above.
Cancellation Policy for days other than special occasions:
During the low season starting from November 01, to April 30th only 48 hours written notice is required to avoid cancellation charges which is one full night charge plus taxes per room.
High season i.e. May 1st to October 31st, minimum 7 days written notice is required to avoid cancellation charges. For special occassions like, Jazz Festival, Grand Prix Race in Montreal, Christmas & New Year time etc. full explantion has been provided above.
The check-in time is 13:00 noon and check-out time is 10:00 a.m.
Cancellation time to avoid the cancellation charges requires 48 hours written notice and it applies from 12:00 noon and NOT from the scheduled arrival time provided by the customers who may be coming around mid night or late night and assume that the cut off time starts from that time, NO it starts from 12:00 noon.
Late check-in or very early check-in is possible, subject to written agreement between the guest and the hostel. If the guests do not show up till 16:00 hrs on the date of arrival and have made no prior written agreement with the hostel, after 16:00 hrs the booking shall be cancelled and it will be considered as a no-show.
Pets are not allowed. Hostel inn tourist reserves the right of admission, acceptance or refusal of credit card. Verbal or any other kind of abuse will result in cancellation of booking at anytime without any refund.
|
